What our engineers do on site
Break/fix
Fault finding and repair on PCs, laptops, servers, printers and networks. Replacing faulty parts, including warranty handling with the vendor.
Workplaces
Setting up new workplaces, moves, additions and removals. Data transfer and user handover.
Network and cabling
Replacing switches and access points, patching to a port plan, fitting transceivers, copper and fibre cabling.
Servers and data centre
Rack & stack, replacing disks, power supplies and controllers, smart hands for your remote team.
Rollouts
Deploying new devices to many sites with one standard process, including collection of old devices.
Resident engineer
A dedicated engineer at your premises on agreed days who knows your setup and your people.
Choose how fast we are on site
The binding response time for your sites is set in your quote or framework agreement.
Next business day
For planned work and faults that do not stop operations.
Same day
For outages affecting several staff or a whole site.
Fixed appointment
For maintenance windows, changes and out-of-hours work.
Resident engineer
For sites with regular demand on fixed days.
A full report after every job
You can copy the report straight into your ticket system.
- Arrival, finish and working time
- Work done and result
- Photos, where allowed on site
- Swapped parts with serial numbers
- Open points and recommendations
- Sign-off by your contact on site
Talk to us about your next job.
Send us the site, the task and your preferred date. You receive a firm confirmation with date and engineer.