+49 171 9621969 services@hexwaren.de Jobs in 6 countries: DE, AT, CH, LI, LU, UK DEEN
HexwarenIT Services
Scope

Building blocks for your IT operations

You choose the building blocks you need. We put your contract together from them.

Service desk

Your staff reach us by phone and email. We solve issues remotely or send an engineer.

Managed workplace

Monitoring, Windows and software updates, antivirus and inventory for all PCs and laptops.

Managed network & firewall

Switches, Wi-Fi and firewall are monitored, kept up to date and documented.

Backup & recovery

Monitored backups for servers and Microsoft 365 with regular restore tests.

Microsoft 365

Users, licences, email, Teams, SharePoint and device management with Intune.

Servers & virtualisation

Operation, updates and capacity planning for Windows servers, Hyper-V and VMware.

Endpoint security

Centrally managed protection and threat detection on every device.

Hardware lifecycle

Procurement, setup, replacement and disposal with an erasure record.

Reports & planning

Regular reports on status, risks and recommendations for your IT budget.

Office with workstations
Your benefit

Predictable costs, fewer outages

  • Fixed monthly fee per workplace or server
  • Problems are spotted before your staff notice them
  • Documented IT instead of knowledge in a few heads
  • Engineers on site in six countries
  • Hardware and operations from one provider
Getting started

How we start

  1. Initial call

    We discuss your business, your sites and your needs.

  2. Assessment

    We record devices, network, servers, licences and access.

  3. Proposal

    You receive a proposal with fixed building blocks and monthly fee.

  4. Onboarding

    We set up monitoring and access and document your IT.

  5. Operations

    Ongoing support with regular reports and reviews.

Talk to us about your next job.

Send us the site, the task and your preferred date. You receive a firm confirmation with date and engineer.